How does international shipping work? | Vinyl Me, Please

How does international shipping work?

Starting Feb 1, 2016 we will be shipping via DHL Global Mail Services. This means that DHL does the domestic pick up and transport to the destination country and then the local post service completes the final delivery.

Regardless of where you are located, you will get an email with tracking info as soon as your order ships. The tracking will usually start showing progress with 24 - 48hrs of shipment.

We currently ship to the follow countires:

  • Australia
  • Austria
  • Belgium
  • Bulgaria
  • Canada
  • Switzerland
  • China
  • Czech Republic
  • Germany
  • Denmar
  • Estonia
  • Spain
  • France
  • Great Britain / United Kingdom
  • Greece
  • Hong Kong
  • Croatia
  • Hungary
  • Ireland
  • Iceland
  • Italy
  • Japan
  • South korea
  • Lithuania
  • Luxembourg
  • Latvia
  • Malta
  • Netherlands
  • Poland
  • Portugal
  • Romania
  • Sweden
  • Singapore
  • Slovenia
  • Slovakia

The specific services are broken out by each country and provide the following tracking details:

Countries: Great Britain, Australia, Denmark, Netherlands

Shipping Service: GM Parcel Direct

Full tracking is available to these countries, showing the progress of the package from when it’s picked up, left the USA, arrived in your country and cleared customs, down to final delivery to your doorstep.

Transit times will vary based on specific location and the ability of the local post authority in delivering the packages but should be within 10 - 15 business days for most members.

Sample tracking info that you will see:

Countries: Canada, Switzerland

Shipping Category Code: GM Parcel

Full tracking is available to these countries, showing the progress of the package from when it’s picked up, left the USA, arrived in your country and cleared customs, down to final delivery to your doorstep.

Transit times will vary based on specific location and the ability of the local post authority in delivering the packages but should be within 10 - 15 business days for most members.

Sample tracking info that you will see:

All other countries shipping service: GM Packet.

For the remaining countries where full tracking is not available, you will see activity as your orders are picked up and leave the United States, but you will not likely see any scans once it’s cleared customs and/or out for final delivery.

These transit times can vary by country and specific location but should generally be delivered within 15 - 30 days of shipping.

Here is sample tracking information:

Add On Shipping:

Add ons ordered from the store will be bundled with your upcoming subscription shipment. Because shipping is charged by weight, additional shipping charges will be incurred. Those charges are broken out as such:

Canada: $5 for the first item; $3 for each additional item

Rest of the world: $8 for the first item; $5 for each additional item

What should I do if I don’t receive my order?

That’s no good so drop a note to info@vinylmeplease.com and we’ll make sure your questions are addressed in two shakes of a lambs tail.